Shipping and Return Policy

Shipping Policy for the USA: mrmerch1 products to customers in the USA. The shipping time could be from 7-15 days, depending on the shipping. The shipping may take two extra days if any delay occurs. mrmerch1 provides free shipping methods.

 

Returns Policy for USA: mrmerch1  accepts returns for defective or damaged products within 4 days of delivery. If the customer receives a defective or damaged product, they should contact mrmerch1 at therocketretail.com within 7 days of delivery to initiate the return process. The customer will need to provide photos or videos to prove the defect or damage. mrmerch1 will then provide a return address for the customer to send the product back. Once the product is received and inspected, mrmerch1 will either send a replacement or issue a refund.

 

There are several reasons why mrmerch1 may not accept returns or issue refunds, including:

 

Non-defective items: mrmerch1 does not accept returns or refunds for non-defective items. This means that if you simply change your mind or no longer want the product, you will not be able to return it.

 

Customized products: If you have customized your product, mrmerch1 will not accept returns or refunds. This includes products with custom logos, designs, or other personalizations.

 

Shipping issues: If the product was lost or damaged during shipping, mrmerch1 might not be responsible for the return or refund. However, they may offer a partial refund or a replacement product.